on 16-08-2023 14:53
Both myself and my wife have been contacted this afternoon by some insistent call handlers claiming to represent O2 and offering us 30% discounts on our monthly call plans.
They didn't use our names, and we did not provide any information when requested. The phone numbers claimed to be in the Manchester and Blackburn areas.
Can you confirm this was a scam?
Many Thanks
Solved! Go to Solution.
on 16-08-2023 14:56
100% scam @Wonnie .
o2 will NOT phone you up and offer a discount.
The scammer will be trying to get you to hand over a code that allows them to reset your account so they can change your address and/or order a new phone and sim.
The message tells you not to give the code out to anyone, but they hope to convince you otherwise.
Please report this following the advice in the guides below.
Phishing, Smishing & Scams. Latest info & advice.
Guide: A Guide to Deal with Spam/Scam Calls and Text
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 16-08-2023 14:56
100% scam @Wonnie .
o2 will NOT phone you up and offer a discount.
The scammer will be trying to get you to hand over a code that allows them to reset your account so they can change your address and/or order a new phone and sim.
The message tells you not to give the code out to anyone, but they hope to convince you otherwise.
Please report this following the advice in the guides below.
Phishing, Smishing & Scams. Latest info & advice.
Guide: A Guide to Deal with Spam/Scam Calls and Text
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 20-04-2024 11:32
on 20-04-2024 11:32
still active - just got a call trying to tricky me to handover my security code
100% scam - offering a discount on the account -
20-04-2024 11:42 - edited 20-04-2024 11:44
20-04-2024 11:42 - edited 20-04-2024 11:44