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Out of stock order

Branny78015
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I bought an iPad then got an email saying it was out of stock. What do I do?
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MI5
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Wait or cancel.
Choice is yours.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Wait or cancel.
Choice is yours.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Branny78015
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How to I cancel my order
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MI5
Level 94: Supreme
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@Branny78015 

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
Or advice from an O2 Guru regarding a way to get through:
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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will_scam_u
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It was a great piece of luck actually. Cancel the order and never think of going with o2 ever again. They are a scam.
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jonsie
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@will_scam_u wrote:
It was a great piece of luck actually. Cancel the order and never think of going with o2 ever again. They are a scam.

Just pathetic @will_scam_u 

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will_scam_u
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No, whats pathetic is o2 charging customers for a service that is completely unusable and broken, then sending generic letter template replies to the customers who are complaining, ignoring everything they write and tell them. o2 really are a scam. Have a nice day slight_smile

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