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Ordered phone online

Anonymous
Not applicable

on ‎14-02-2018 19:46

on ‎14-02-2018 19:46

I ordered a phone today at 6pm how libg does it normally take for the credit check?
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Anonymous
Not applicable
In response to MI5

on ‎14-02-2018 22:03

on ‎14-02-2018 22:03

3CB71300-8FE9-4BF9-892A-8EE22C1C38B4.jpeg

Message 11 of 19
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Anonymous
Not applicable
In response to Anonymous

on ‎14-02-2018 22:04

on ‎14-02-2018 22:04

The picture below is one of the emails I received I’m not sure what it means tho cause o still haven’t received a dispatch email ?

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MI5
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on ‎14-02-2018 22:06

on ‎14-02-2018 22:06

You may not get a dispatch email for store collections but you can call the store to see if it has been delivered there on the day it's due in.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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on ‎15-02-2018 11:24

on ‎15-02-2018 11:24

Hi @Anonymous hopefully all goes well with your order! Please do keep us updated on your progress? slight_smile

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Anonymous
Not applicable

on ‎15-02-2018 17:13

on ‎15-02-2018 17:13

Quick update guys I passed the credit check and get to pick my phone up tomorrow. Thank you so much for all your advice
Message 15 of 19
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MI5
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In response to Anonymous
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on ‎15-02-2018 17:13

on ‎15-02-2018 17:13

Good news, enjoy slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 16 of 19
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Cleoriff
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on ‎15-02-2018 17:14

on ‎15-02-2018 17:14

Excellent news @Anonymous Make sure you ring the store before you set off though....

Veritas Numquam Perit

Girl in a jacket
Message 17 of 19
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Anonymous
Not applicable

on ‎15-02-2018 17:16

on ‎15-02-2018 17:16

Thank you. Is it to check that they have it in stock ?
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MI5
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on ‎15-02-2018 17:30

on ‎15-02-2018 17:30

No, it's to check it has been delivered as I said above.
It won't come from store stock as online orders are kept seperate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 19 of 19
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