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Order tracking

Anonymous
Not applicable

on ‎05-09-2017 07:10 - last edited on ‎19-01-2022 14:46 by

on ‎05-09-2017 07:10 - last edited on ‎19-01-2022 14:46 by

Hi,

I placed an order yesterday and received an order confirmation that it will be delivered today with a tracking number. I want to track it (going out later today) but cannot find either online or in the app where I can track it. It says go to My Orders to track your device but I cannot see anywhere either online or in the app to enter a tracking number. Can anyone help or post a link? Thanks X

 

 

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Anonymous
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In response to Cleoriff

on ‎05-09-2017 08:32

on ‎05-09-2017 08:32

If it's an iPhone then it'll definitely be out of stock 😂😂

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MI5
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on ‎05-09-2017 08:51

on ‎05-09-2017 08:51

Try your tracking number in both UKMail and DPD websites.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Martin-O2
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on ‎06-09-2017 11:52

on ‎06-09-2017 11:52

Hey @Anonymous did your order arrive yesterday in the end? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Anonymous
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on ‎06-09-2017 23:21

on ‎06-09-2017 23:21

Yes it did! At about 10pm!! Was starting to panic, but I now have a thrilled about-to-turn-18yr old, so happy days. Never did manage to suss out how to track the order though 😂
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MI5
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on ‎07-09-2017 06:11

on ‎07-09-2017 06:11

Phew, that was close slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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on ‎07-09-2017 07:17

on ‎07-09-2017 07:17

Very pleased it arrived @Anonymous. I expect it will now be showing in My O2...Smiley Very Happy

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Martin-O2
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on ‎07-09-2017 09:23

on ‎07-09-2017 09:23

Better late then never @Anonymous laughing Really pleased to hear it arrived in the end smiling

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Anonymous
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In response to Martin-O2

on ‎12-09-2017 20:29

on ‎12-09-2017 20:29

Good to hear @Anonymous

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Anonymous
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on ‎08-12-2017 09:14

on ‎08-12-2017 09:14

O2, come on ... update your email instructions ... 

 

https://mymobile.o2.co.uk/myorders

 

It's not 'in my O2'

 

This has been out of date for over TWO YEARS LOL!

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Cleoriff
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on ‎08-12-2017 09:20

on ‎08-12-2017 09:20

@Anonymous wrote:

O2, come on ... update your email instructions ... 

 

https://mymobile.o2.co.uk/myorders

 

It's not 'in my O2'

 

This has been out of date for over TWO YEARS LOL!

It isn't out of date at all. Once you have logged into My O2 all of your orders show up fine. PS just tried it and and can see my last 3 orders...

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