Solved: Online top up will not accept my phone number

Anonymous · ‎19-09-2016

I am trying to top up my phone from Canada. There is no direct dial from here so 4444 doesn't work - neither does the advice on the web for alternative dialling options. The online top up will not accept my UK mobile number although it is the one I am registered with.

MI5 · ‎19-09-2016

See ways to pay help here
http://community.o2.co.uk/t5/Discussions-Feedback/Ways-to-pay-guidelines/td-p/874982

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎19-09-2016

See ways to pay help here
http://community.o2.co.uk/t5/Discussions-Feedback/Ways-to-pay-guidelines/td-p/874982

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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