This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

O2 vouchers

mehmehmeh
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎03-05-2018 11:53

on ‎03-05-2018 11:53

Hi, normally I use O2 vouchers monthly to limit what I spend on the App Store, this hasn't accepted any email addresses as being real since last week though 😕

Message 1 of 6
1,827 Views
0 Kudos
5 REPLIES 5

Cleoriff
Level 94: Supreme
  • 133548 Posts
  • 843 Topics
  • 7624 Solutions
Registered:

on ‎03-05-2018 12:06

on ‎03-05-2018 12:06

Hi @mehmehmeh

I would contact customer services and see if your account needs resetting https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
Message 2 of 6
1,820 Views
0 Kudos

MI5
Level 94: Supreme
  • 154270 Posts
  • 658 Topics
  • 29425 Solutions
Registered:

on ‎03-05-2018 12:07

on ‎03-05-2018 12:07

We’ve had others report the same issue. 

@EmilieT is looking into it. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 6
1,819 Views
0 Kudos

EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

on ‎03-05-2018 12:13

on ‎03-05-2018 12:13

Thanks for reporting this,@mehmehmeh! I'm sorry you're having trouble getting your hands on the vouchers. As @MI5 mentioned, I'm waiting for more info on this and we'll post any further update in the an exisitng discussion here slight_smile  

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 6
1,815 Views
0 Kudos

jonsie
Level 94: Supreme
In response to EmilieT
  • 98236 Posts
  • 616 Topics
  • 7248 Solutions
Registered:

on ‎03-05-2018 12:25

on ‎03-05-2018 12:25

I hopee this gets sorted soon. Is this across the board or limited to individual accounts?

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 5 of 6
1,806 Views
0 Kudos

Jonk
Level 1: Joiner
In response to jonsie
  • 13 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎03-05-2018 12:58

on ‎03-05-2018 12:58

It's cross the board: the error happens before the account info (mobile number) is entered so nothing to do with account. No email is accepted by the form. It looks like a web site server bug.

 

 

Message 6 of 6
1,796 Views
0 Kudos
Top