O2 Wifi - Feedback

[Curr946]

So up Dunfermline town standing outside the O2 shop (forgetting my wifi is on) and I get a notification telling me I've no internet. Ah, yeah O2 wifi not working again. In fact, I don't recall the Dunfermline's O2 wifi ever working properly. I really need to mind and turn wifi off when up town 😞

[adamtemp64]

So do you have the o2 wifi app give them feedback or talk to the store staff!

[Toby]

Hi @Curr946,

I can let the team know about this, but I'm struggling to understand the issue? Is it the general quality of the wi-fi connection in town?

[Curr946]

Na, the signal is good. It's just says the connection status is no internet. It's like at home if your connected to the hub, but the hub has no service. So the store was boosting out a dead WiFi network. Other times when I does work, it's slow.

[Toby]

Hmmm, that's interesting @Curr946 and I'll let the team. I've not heard about this before!

Any and all feedback is always welcome here, so keep it up

[Curr946]

Here's a link to a screen shot.

https://onedrive.live.com/redir?resid=4A8876844B88EF1E!586709&authkey=!AMScFJNHcO_WZyQ&v=3&ithint=ph...

[jonsie]

What happened if you connected to wifi extra?

[MI5]

Didn't think you could choose to connect to wifi extra (if it's o2's service) as it's automatic if a compatible device is being used.

[Curr946]

that's a secured connection, assume its for one of the local stores on the high street.

[jonsie]

That's why I asked...something not right there if it's showing as a seperate option.