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O2 Travel - USA Roaming speeds

BradTRC
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Hi all,


Looking to go to the States, but discovered about a 0.5mbps data cap. Contacted O2 to ask if this was true and they said that yes, however the data cap no longer applies to customers and that occasionally would have to slow it down temporarily but not cap it. Has anyone been to the USA in the last couple of months and used the data? If so, how was it?

 

Cheers,

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MI5
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@BradTRC 

We've had it confirmed on here just last week that speeds are capped at 0.5mbps always.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
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@BradTRC 

We've had it confirmed on here just last week that speeds are capped at 0.5mbps always.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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BradTRC
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That is disgusting - surely they are not allowed to do that?

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MI5
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Unfortunately, they can do anything they want.

Usually to their benefit and not the customers @BradTRC 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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MI5
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@BradTRC 

Here's the discussion I referred to earlier https://community.o2.co.uk/t5/Pay-Monthly/No-data-whilst-roaming-in-the-USA/m-p/1555069#M246152

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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madasaf1sh
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The only customers this doesnt apply to is Enterprise Customers.... hence my work sim got way over 0.5mbps...

 

And to be honest AT&T's network is that bad sometimes....

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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BradTRC
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Thank you for your replies all. The O2 Travel Inclusive page is giving different details to O2 Travel Ts & Cs (it looks as it hasn’t been updated for quite some time), so I’m confused as what to go for. They say there was a speed cap about a year ago, but say they have since removed. Are O2 telling the truth here - or lying? Still in my cooling off period - just want some answers.

I agree @madasaf1sh AT&T is terrible, when I went out there with EE in 2018, I was constantly on T-Mobile’s 4G and I wasn’t disappointed once.

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MI5
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@BradTRC 

The answer is on the link I posted above which was posted last week by O2.

Data speeds are capped at 0.5mbps.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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BradTRC
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Cheers. (Love the username by the way). The only way I can determine if O2 are lying or not is by going to States - and that isn’t for another year 🤣

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MI5
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Let us know 🤓

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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