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O2 Open

B_M92
Level 1: Joiner
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Registered:

I upgraded to iPhone 12 yesterday and have set-up the phone today and I can see on My O2 that the tariff has started, but I’m unable to apply my O2 Open discount (spoke to an O2 employee who said I am eligible for the discount and gave me a code). When I try it says it can’t be applied to my phone number as my contract started over 28 days ago, but that was my old contract. Does it just take a while to update or is there another reason why it isn’t working? Thanks

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madasaf1sh
Level 56: Guvnor
  • 3821 Posts
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Registered:

@B_M92 

 

It can take upto 48 hours for to to appear in the o2open portal, and you should be able to setup the discount. 

 

Full details are here 

 

https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/...

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 56: Guvnor
  • 3821 Posts
  • 27 Topics
  • 906 Solutions
Registered:

@B_M92 

 

It can take upto 48 hours for to to appear in the o2open portal, and you should be able to setup the discount. 

 

Full details are here 

 

https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/...

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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