Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

number called me 022 0246 4202

Hi all, I have been called two times by the number: 022 0246 4202 and they were speaking about the some reduction of my actual bills. I found their questions a little bit strange and I didn't find any info related to this phone number.Does anyone kno...

SPAM ????

Good day all Anyone else had a (SPAM) text message from +44 7483 877 794 stating "We were not able to process your most recent bill. Your O2 services will be disabled uless your details are updated via https://o2new-information.com" I find it strange...

O2 Credit File Referrals

Hello,How do l go about getting answers or a response from the O2 Credit File Referrals. I have so far sent out a couple of emails with the details they requested and each time l get an automated reply saying someone will be in touch within 3 working...

Wifi on the London underground

Hi, I’m a new customer on monthly billing, first bill paid on time but still can not use the wifi on the tube (Virgin Media or Wifi Extra).On the Virgin splash screen, when I enter the o2 number it says an error occurred. Never generates a one time p...

How long does it take to get money from recycling an old phone

So, I've recently recyled my old phone in an 02 store, I took the phone in about 2 weeks ago and it hasn't gone into the payment method I wanted it to go into. If anyone knows why that would be great!

Resolved! Preston Outage

What is the CURRENT SITUATION 22.00pm Mondy 7th June in PR1?

Resolved! Scam number

HelloI stupidly spoke with someone from this number saying she was 02. 0161 393 5076. Said she could half my contract 4 quid by next bill which i said fine. I didnt give her my personal details, she knew what phone i had? And how i blitzed data last ...

Resolved! Scam calls

I’m receiving a lot of scam calls on 02 issued numbers. 3 today on average a few each day before midday, Numerous others scam calls throughout the day. What can I do to stop this happening.

Resolved! Merger

I vowed never to use virgin media after they were disgusting with my grandparents. Now they are merging with O2 I am reluctant to carry on with O2 where do I stand with my contract

Resolved! New tablet sim won't connect to network

Hi I've had a new Samsung tablet put the sim in and its saying not connected to the network. Anyone tell me what I can do to make it work thanks

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