O2 Open and Friends and Family Discount Schemes

[MI5]

O2 Offer 3 discount schemes:

O2 Open is employer based (certain jobs qualify for discounts)

Latest O2 Open help pages here

Friends and Family (F&F) applys if you have friends or family working for O2.

O2 Student Offers

All offer discount of the airtime portion of your refresh contract only.

Open is 15 or 25% depending on tariff (see T&C's FAQ )

F&F is 50%.

Student is 20%

A summary of Open T&C's are here T&C's and here for students studentoffer (follow the link for details on how to sign up to UniDays.

For F&F the employee of O2 needs to register here http://www.o2justforyou.co.uk/ and it is their responsibilty to process the discount for you. So they will need your account details.

Here is the sign-up page for Open: SignUp

To claim your open discount, 

text "OPEN" followed by your open code, mobile number, name and postcode to 2020 (We believe this still works, although the official route is now to take your code in store to be verified).

To claim your F&F discount the employee member must confirm and process the request.

To claim your student discount text your code to 61202 from any mobile.

You will receive a confirmation text back that says you will be notified when your request is processed.

The F&F discount can also be applied to simo contracts and PAYG accounts but at all times the contracts must be taken directly with O2 (no 3rd party resellers) and notable exclusions always apply to new iPhone launches (check T&C's for full details).

Hope this helps in explaining the different schemes and claim processes.

Please read the FAQ's carefully as there have been other significant changes, such as no longer allowing customers to share their code up to 5 times. You can now only use it twice. Once for a Mobile Refresh contract and once for a Mobile Broadband Refresh contract.

[MI5]

You can no longer share your code, I believe.

[PhoneChanger]

That is correct. Latest T&Cs show it is now for the employee only. I'm guessing there has been too many instances where codes have been shared and they have a large number of people now in the scheme who aren't employee's of registered companies.

Still, it could be viewed both ways, as those who share the code are bringing in custom to O2 where they may have otherwise gone elsewhere.

[MI5]

Good point.
I wonder how many still go ahead with contract at full price or go to another network......?

[MI5]

Updated OP with latest info.

[Cleoriff]

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@MI5 wrote:
Updated OP with latest info.

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Great Rich. If O2 keep their Terms and Conditions updated along with their FAQ's there should be no issues (for a while)

[MI5]

Of course - but that is out of our control.

[Toby]

If we do the KB guides though, you can edit them any time

We can also report any missing/re-worded info to the web team to update if needed guys

[Debian]

The codes are based on your work - 

NHS - NHS01

Army - ARM01

Amalgamated Racing Limited - ARL01

You then need your valid work email, which ties in to your code to be able to apply.

[lc08]

Can you tell me if the F&F is available to staff members that work for Capita on the o2 department

[MI5]

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@lc08 wrote:

Can you tell me if the F&F is available to staff members that work for Capita on the o2 department

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My mate left O2 when it was all outsourced to Capita so I don't know, but I'll tag @Martin-O2 to ask for you.