O2 Email/Webmail to close?

[perksie]

I don't know what is going on here and I'm not sure I believe it, but a thread has appeared elsewhere saying that O2 Webmail will be closing at the end of the year according to an O2 Web Chat advisor.

Maybe Chiara could check this out as people using this service may need to make other arrangements. 

http://forums.thinkbroadband.com/o2/4259681-o2-to-close-all-webmail-accounts-by-november-2nd-2013.ht...

[Anonymous]

I too have had my o2 email account since it was genie. I have other email addresses for work etc but because this was independant of any company email address, it was the one I use as my login to any site where I need a consistant email address. I have registered on loads of forums, websites, ebay etc with my o2 account.

I don't use the webmail facilty very often and can do without that but it is going to be a big nightmare changing account details etc on nearly 20 years of web use.

If the o2 domain is going to be available to people that change to Sky broadband, can it stay available as a POP server for older account holders?

[Anonymous]

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@Anonymous wrote:

If the o2 domain is going to be available to people that change to Sky broadband, can it stay available as a POP server for older account holders?

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In the long term, I expect the O2 email accounts of migrants to Sky to be closed down too.

[Anonymous]

So, I have one email address from when I had Broadband (got rid of the broadband as soon as they sold to Sky), and one from my phone contract. I use both. but now will have to change both? Seems a bit harsh. And I only had an email on the broadband email address, nothing on the one I got when I set up my phone account and linked the two.

Very annoying , as I only use my hotmail account for all the "you-must-put-in-an-email-address" sign-ups you have to do, as you know you will end up with a mailbox full of crappy spam.

I am a tad frustrated about this. But being english, I'll just shake my head in frustration and go and create a new account somewhere else. And when my phone contract expires, I'll probably change suppliers . . .

[Anonymous]

Really miffed about this.

Free!!! it may of been labled as such but I don't think so, it was used to help hook me into an iphone, so I am paying for it, and then some.

I've been a loyal O2 customer since the start, and was waiting for the iphone 5s on 4g with O2, but as they do not seem to care about customer satisfaction, I doute I now care about brand loylty.

Think I'll go check OUT EE

[Bambino]

It's not part of your contract. You weren't 'hooked' into anything. If you can get good reception and a better deal from a different provider, then do so. Do you think no one knows about EE? Is that why you posted the link?

[perksie]

A lame excuse to spam on behalf of EE!

You'll have to do better than that.

[Anonymous]

A relative informed me that an email had been received stating that the o2 webmail would be ending in November 2013. I telephone o2 and the advisor stated that this is correct. Therefore no webmail accounts and also not for mobile-phone users either. He also stated that the 'o2 Community Forum' would be ending also. I have not received any of this information in writing, either email or snail-mail.

[perksie]

This will convince you:

http://www.o2.co.uk/o2email

There is nothing about this forum going though, no reason why it should.

[MI5]

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@perksie wrote: 

There is nothing about this forum going though, no reason why it should.

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Probably get amalgamated with the Vodafone Forum 

[Anonymous]

You can rest assured that there are no plans to close the community.