Solved: Number recognition

Ange23 · ‎01-12-2021

Hi, when I send a text message to someone in my contacts, they receive the message and reply to me but I then receive a message from a +44 phone number.

It is the same number that I messaged but it doesn’t recognise the number. I therefore have to save two contact numbers for the same person one being 0770 and the other being +44770. Please help because it’s really frustrating

MI5 · ‎01-12-2021

@Ange23

If you have dialling assist turned on in settings your phone will default to the +44 format.

You can either just save and use numbers in the +44 format or turn off dial assist.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎01-12-2021

@Ange23

If you have dialling assist turned on in settings your phone will default to the +44 format.

You can either just save and use numbers in the +44 format or turn off dial assist.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ange23 · ‎02-12-2021

Thank you, I will try that 😁

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