No attachments with legal documents email

[Soggy]

Hi I’ve received legal documents emails after pre ordering the pixel 3 on contract however the consumer credit agreement, standard European consumer credit and key information for o2 refresh have no documents attached to them.

Any way of getting these emails with the attachments resent?

Thanks

[MI5 · Accepted solution]

You'd have to call customer service and ask them to resend
http://www.o2.co.uk/contactus

[Soggy]

That’s frustrating but thanks.

[MI5]

Best of luck.

[jonsie]

I'm not too sure 92 would be able to resend them without referring to the sales team and even then it's getting through to someone who can actually deal with resending.