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Anonymous
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Re: Need an @o2.co.uk email address

[ Edited ]

@MI5 wrote:
As I said, there are other options to authenticate in that scenario rather than an obligatory email.


Absolutely, but should those not work here's Google's helpful advice:

 

Recreate a lost Google Account

If you can't sign in to your Google Account, go to the Account support page. As you complete the steps, follow these tips to increase your chances of getting back in to your account.

If you still can't get into your account, create a new one.

 

Facebook take a similar approach but dress it up by allowing friends to be involved in the verification process - but neither have a 'contact us and we'll do our best to help' approach....

Aww has you lost your password little diddums? Don't worry we'll do everything we can to help!! Yes we will... Yes we will!!! 

NOT. @Grow up sucker, you're on your own, we told you, and told you to add a mobile number to your account, didn't we? Huh? Don't come crying & bleating to us now, cos you couldn't be @rsed then.Time to wake up and smell the coffee....

 

Not sure about MS I expect it will depend if you are a subscribing customer or not.

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Level 1: Joiner
Posts: 2
Registered: ‎14-05-2018

Re: Need an @o2.co.uk email address

Hi, that won't work as I've forgot answer to secret question too! I must have used something that isn't the real answer. There isn't any other option than that. Thanks anyway.
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Posts: 94,664
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Registered: ‎04-04-2012

Re: Need an @o2.co.uk email address

I can’t think of any other way apart from actually talking to Google to see if they can confirm your identity any other way.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Need an @o2.co.uk email address

[ Edited ]

@MI5 wrote:
I can’t think of any other way apart from actually talking to Google to see if they can confirm your identity any other way.

 


I fear that would be about as useful, and effective as talking to a brick wall @MI5

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Posts: 94,664
Topics: 543
Solutions: 12,026
Registered: ‎04-04-2012

Re: Need an @o2.co.uk email address

You’re probably right but I’d try anything if it was important enough to me.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
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Re: Need an @o2.co.uk email address

Yeah.

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Posts: 75,335
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Registered: ‎04-01-2009

Re: Need an @o2.co.uk email address

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Anonymous
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Re: Need an @o2.co.uk email address

Here's a journalist who got locked out for a month's Story.