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My O2 App Live Chat

msammels
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Hey, does anyone how long the live chat conversations are kept in the My O2 app, or if there is any way to manually remove them?

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MI5
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@msammels 

I just did a test and if you open a chat conversation and then tap and hold on the text box, you get a X top left of screen to delete it.

This is on Android.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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Try swiping left on the message @msammels 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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msammels
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I tried this - no joy sadly.
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MI5
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'twas just a guess as I don't use live chat and that's how you delete other notifications in the app.
Have you tried asking Aura?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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msammels
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I haven't - I did ask O2 Live Chat support (on the website) on how to remove conversation threads from within the My O2 app and they had no idea what I was talking about grin
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jonsie
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@msammels wrote:
I haven't - I did ask O2 Live Chat support (on the website) on how to remove conversation threads from within the My O2 app and they had no idea what I was talking about grin

Now why do I not think that unusual...

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TallTrees
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Chat has no idea? @msammels 

LOL  Crazy LOL



HAPPINESS IS BEE SHAPED

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MI5
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@msammels 

I just did a test and if you open a chat conversation and then tap and hold on the text box, you get a X top left of screen to delete it.

This is on Android.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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msammels
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This does not appear to work on iOS.
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MI5
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I'll have to check that tomorrow.
I don't have an iPhone on O2 with me at the moment.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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