04-07-2020 15:44
04-07-2020 17:46 - edited 04-07-2020 18:14
04-07-2020 17:46 - edited 04-07-2020 18:14
If you are referring to the promotion that ran until 24-Jun, here: https://news.o2.co.uk/press-release/the-brand-new-motorola-edge-has-arrived-on-o2/, @Brettj789 , the link to the claim site is here - perhaps it gives you a little more info if you step through the process again, or provides an e-mail address for queries etc?
https://motorolaedge.promo.uk.com/redeem
Good luck!
02-10-2021 21:00
Did you resolve this? I have the same issue!
02-10-2021 21:49
02-10-2021 21:49
You need to speak to Motorola as it was there promotion..
Go to https://motorola.com and then click on Support
02-10-2021 22:08
02-10-2021 22:08
Yes but as 02 was helping in the promotion, I would say it's 50/50. Yes I will be contacting Motorola again to try and get a straight answer (so will the Advertising Standards Authority and Trading Standards if unresolved) . But interested to know if Brettj789 received his pad eventually or not???