Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! WiFi Extra - Unable to connect

Has anyone else had this issue with unable to connect to Wifi Extra on the London Underground?It happens at every station I try. It used to be fine recently It just won’t connect. If I try with virgin media wifi, I get an error after typing in my num...

KerryJ by Level 1: Joiner
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Resolved! Waiting for an order to process

I ordered an Apple Watch on the MY 02 app 7 days ago and was told it would arrive on Tuesday. I went to the track my order section and it says the order hasn’t even been processed yet?! Anyone know what to do or has this happened to anyone else?

Resolved! O2 Recycle

Hi I did O2 refresh today and ordered a Samsung S21 in place of my Samsung Galaxy S9. However, I did this bercause there was an offer of up to £200 for my S9 if I purchased the S21. The order confirmed that if I went to the O2 Recycle page and put in...

Resolved! o2 shops reopening?

Not sure the best place to put this, but going to upgrade my phone and rather do it instore. Are o2 stores reopening on the 12th? If so i will wait until then Thanks

paulbacon by Level 7: Part Timer
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Nintendo switch order

I ordered a Nintendo Switch on 31st March for which I’ve paid and received a confirmation email but when I go to track it on myo2 there’s no movement any help?

Henry3 by Level 1: Joiner
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Resolved! Delivery time on AirPods?

I placed an order on Tuesday for some AirPod Pros.. got the 'You're all set' email but have heard nothing since? I did get the free Apple Music code this morning so I assume things are ticking along but no shipment notice as yet.. does anyone know if...

zumbles by Level 1: Joiner
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01613935074

Can anybody please tell me if this number 01613935074 it is truly part of O2?I've been called and been ask about the network, basically a feedback and if I am happy or having any trouble. I found the conversation a bit odd and the man sounded like a ...

0w2 by Level 1: Joiner
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Resolved! Samsung Galaxy M51

Hi, I have a monthly O2 SIM only contract. I am thinking of buying a Samsung Galaxy M51. I know that the phone has Wifi calling capability, but as it is not listed on the O2 webpage of compatible phones, I just wondered if it would work on O2? Thanks

Sinkers by Level 1: Joiner
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