Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

iPhone 13 Fraud

I had a scammer access my account and order an iPhone 13 to be delivered to an address in Nottingham. I have spoken to 2 people in customer service and tweeted o2 UK all have said the order is cancelled but it is still showing as to be dispatched tom...

Dishonesty

Hi I did send u msgs here I did call so many times why u peoples are cheaters is this the customer service so u doing with every one same I did bought the watch then return the next day u guys received the watch but still charging me my actual conrta...

Resolved! O2 call center number

0344 826 0202United Kingdom

Resolved! Scam calls

For the last few weeks I’m receiving scam or silent calls all from O2 numbers. I’m wondering firstly, how did they get my number considering I generally don’t give it out and don’t get regular scam calls until now and secondly, why are they coming fr...

COVID discount scam

Hi anyone else receiving scam texts and calls saying O2 are going togive you 40% discount for being loyal customer during the pandemic. Involved one heads up text, followed by a code text and then a very insistent caller telling me to check my texts ...

Resolved! Emergency

My o2 isnt working and they have shut my device down but ive paid my bill any advice? I cant call or use my o2 to contact them

Free gift

Free gift. I'm really disappointed and didn't receive my free head phones with my new upgrade

order

So i ordered my upgrade today and because it stated next day delivery i sold my old phone. This leaves me with no phone. I received an email from 02 saying that my order is out of stock and will be delivered as soon as possible. Has anyone else had t...

Resolved! change order

ive just ordered the iphone 13 however ive ordered it in the wrong colour how would i go about changing this.

Resolved! Stop texts and emails

Hi Can someone please help me? I am no longer with O2, I switched in August to another provider but I am still getting texts and emails from O2 as if I were still a customer of theirs. I tried to unsubscribe from the email but it said they still need...

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