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Martin

Johnkempsonsmit
Level 1: Joiner
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on ‎08-04-2020 21:36

on ‎08-04-2020 21:36

Hello my bill is very high I wo want payment plan and a nuw sum 

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MI5
Level 94: Supreme
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on ‎08-04-2020 21:37

on ‎08-04-2020 21:37

@Johnkempsonsmit 

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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SRV
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on ‎08-04-2020 21:41

on ‎08-04-2020 21:41

@Johnkempsonsmit If you have a billing query, you can check your latest bill online by logging into your My O2 account. If you wish to discuss it further, you should call customer services, although waiting times are longer than usual at present. You can follow the above guide for any more information  

I work for O2 but my comments and opinions posted here are solely my own and do not reflect those of Telefonica.
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Bambino
Level 85: Esteemed
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on ‎08-04-2020 21:55

on ‎08-04-2020 21:55

@Johnkempsonsmit Be aware that if you are put on a payment plan your phone services will be subject to limitations.

I DO NOT WORK FOR O2



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