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Johnkempsonsmit · ‎08-04-2020

Hello my bill is very high I wo want payment plan and a nuw sum

MI5 · ‎08-04-2020

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

SRV · ‎08-04-2020

@Johnkempsonsmit If you have a billing query, you can check your latest bill online by logging into your My O2 account. If you wish to discuss it further, you should call customer services, although waiting times are longer than usual at present. You can follow the above guide for any more information

I work for O2 but my comments and opinions posted here are solely my own and do not reflect those of Telefonica.

Bambino · ‎08-04-2020

@Johnkempsonsmit Be aware that if you are put on a payment plan your phone services will be subject to limitations.

I DO NOT WORK FOR O2

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