Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! o2 recycle bill credit.

I recently purchased a new phone with the intention that when I apply my student discount and recycle my old phone my monthly payments would be pretty much the same as I payed for my old device. I have recieved my student discount and am awaiting my ...

Can not connect to my CCTV system via the app when on the phone network but can via wifi

Hi I have a Xtralis Adpro NVR and I can connect when I am on a WiFi connection, or if using a phone on a different network, but I cant on O2??? Any ideas?? Many thanks

Resolved! How to get in touch with o2 insure???

Hi guys,I have o2 insure on my pay monthly device. I drive a digger at work it fell out my pocket when I jumped out onto the floor and the screen is smashed.Iv tried customer services, if your phone is not stolen they cannot help you as the virtual a...

Disney+ offer

I was under the impression that disney+ was free for 6 months with you! However I am being charged on my bill for it!

Resolved! Cafeyn

How do I get a link from 02 for Cafeyn to activate my free extra subscription.

Resolved! O2 boostbox

I just wanted to buy another O2 boostbox but have found it impossible to track down how to place an order.

I would like to buy a new phone but cash not plan

Is this something o2 does. I do not want to be tied in to this amount every month as I am now retired. DO o2 do this does anybody know please

Resolved! live chat

h,why its not posible to get any guru pon live chat.this is terrible customer service!!!

Resolved! Account

I want to recycle my phone with o2, but trying to sign in they are saying that my login details are wrong, but can't talk to anyone at o2 about it, how do we communicate with o2 about account issues at the moment?

Resolved! Past records

How can I access detailed records of my phone use from 18 months agoI’m trying to find a number I used back then but have no history on my phone

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