Hi @JohnS. Disabling Voiceover can be a pain. It's worth taking a look
at a guide like this one which can help you understand how to use the
phone with Voiceover enabled and try to input your passcode so you can
@Sammielou The usual timeframe is 24-48 hours but unfortunately it's
going to be delayed due to the C-19 situation at present. I don't have
an exact timeframe but it appears people have been waiting days if not
weeks for their requests to go through.
@Johnkempsonsmit If you have a billing query, you can check your latest
bill online by logging into your My O2 account. If you wish to discuss
it further, you should call customer services, although waiting times
are longer than usual at present. You...
@JohnS You should be able to turn off Voiceover by triple clicking the
home button and toggling Voiceover from the accessibility menu.
Alternatively, you can ask Siri to turn off Voiceover too. Just summon
Siri by holding the home button or saying 'h...