Hi,
My issue may be a slight variant of the OP's, here it is:
I joined o2 in october 2014 from orange and ported over my number. My port in was odd in that it seemed that i owned two mobile numbers for several days after i should have done, and while i was in this limbo i signed up to o2 wifi on the original MPN( a mistake now i see). Now i am on my original number which I had while on orange, where i used the number to access their london underground wifi service succesfully.
Now, whenever i try to access the o2 portal to the underground wifi with either phone number 1(preport) or number 2(post port) I cannot access it and get the following error:
'LOOKS LIKE THIS DEVICE IS REGISTERED TO A DIFFERENT NUMBER ON O2 WIFI WE'VE SENT A TEXT WITH MORE DETAILS TO THAT NUMBER'
This text never arrives- i dont know if this is because i no longer have possession of number 1 or not, but given that i get the error for both numbers im tempted to believe there is something else going on. I stumbled across this post as it was similar in having come from orange, but having consulted people in orange, virgin and o2 i am nowhere closer to a resolution, hence i wanted to get in touch with someone who had managed to solve the issue.
If anyone is able to help i would greatly appreciate it.
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