Solved: Receiving Texts from O2

Anonymous · ‎08-03-2016

Over a number of years, I have asked O2 to STOP sending me texts to my mobile phone dozens of time - texts like "your bill is ready to view" as well as advertising! Each time they absolutely assure me that they have done this and I will no longer receive texts from O2 - then what happens - I still get texts !!!

Why is O2 so extremely bad at customer service?

Does anyonme know how to STOP O2 sending texts and mesages to my mobile phone?

Someboy please help me - it's driving me mad!

jonsie · ‎08-03-2016

Go into My P2 on your PC and under the 'More@ tab, change your marketing preferences.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎08-03-2016

Go into My P2 on your PC and under the 'More@ tab, change your marketing preferences.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎08-03-2016

All a matter of personal choice. Whilst I wouldn't tolerate adverts I do like the text about viewing bill. Purely because if you click on the link they provide in the text... it takes you straight to the bill

Veritas Numquam Perit

Martin-O2 · ‎15-03-2016

Hi @Anonymous have you managed to put a block on the incoming text's from O2?

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