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Just had a scammer call me...

ddddd
Level 1: Joiner
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source number was:  028 4466 6034, from Downpatrick, Northern Ireland

They knew I have an O2 account, and I only joined recently... ergo... O2 / Virgin have either had a data breach, or it's an inside job.

 

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MI5
Level 94: Supreme
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They will be so called trusted partners but more commonly known as scammers. 

Block the number and ignore them.

You can forward the number to 7726 for O2 to investigate.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
Level 77: Grand Master
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Also go into your MyO2 and uncheck all the data sharing options in your Contact Preferences - app will send you a OTP txt to do this @ddddd :

Screenshot_20220725-213708.png

 

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ddddd
Level 1: Joiner
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@ MI5 - thx for nudge, I will report it in.

@ pgn - also thx, I had those options that you show disabled already, but the four other options for "best way to contact you" were all ticked, yet I would never agree to anything like that, so it's a bit naughty and cheeky of O2 / Virgin to auto assume that I would have agreed.  Anyway, now un-ticked.  Notwithstanding that, I cannot see how those four options would have anyway led to a scammer call offering me 40% discount.

So, what I still don't understrand, and probably never will, is how they knew that I have an O2 account.

It can only be data breach or an inside job.

It doesn't inspire me with much confidence.

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pgn
Level 77: Grand Master
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More on that number here @ddddd - if you are interested.

https://who-calls.me.uk/phone/02844666034

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MI5
Level 94: Supreme
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The trusted partners have full account access to us all @ddddd 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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