Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Other Products and Services

Reply
Level 1: Joiner
Posts: 2
Registered: ‎26-12-2018
Accepted Solution

How to cancel an order

Hi O2 Community,

 

I am not with O2 as a networking company but I ordered a pair of apple earpods within the recent hour however I am having second thoughts on it and want to cancel it, but I can't seem to find the cancel area or the order on my account - please help I want to cancel it as quick as possible so it does not process through shipping and so forth.

Posts: 84,085
Topics: 580
Solutions: 4,255
Registered: ‎04-01-2009

Re: How to cancel an order

Level 1: Joiner
Posts: 2
Registered: ‎26-12-2018

Re: How to cancel an order

[ Edited ]

I am in London it is bank holiday today do you think their customer service is open tomorrow? Also are they open today I do not seem an option to communicate.

Level 70: Enigma
Posts: 16,940
Registered: ‎31-03-2010

Re: How to cancel an order

@UnknownY Call 0344 809 0202

I DO NOT WORK FOR O2



Funniest-Thread-2
Posts: 84,085
Topics: 580
Solutions: 4,255
Registered: ‎04-01-2009

Re: How to cancel an order

Customer service are open today and also tomorrow. All ways to contact here although there does seem to be an ongoing issue with live chat.:

Contact us

Alternatively you can call into an O2 store.