on 26-12-2018 14:14
Hi O2 Community,
I am not with O2 as a networking company but I ordered a pair of apple earpods within the recent hour however I am having second thoughts on it and want to cancel it, but I can't seem to find the cancel area or the order on my account - please help I want to cancel it as quick as possible so it does not process through shipping and so forth.
Solved! Go to Solution.
on 26-12-2018 14:22
You need to contact customer service to ask about cancelling and returning.
26-12-2018 14:27 - edited 26-12-2018 14:28
I am in London it is bank holiday today do you think their customer service is open tomorrow? Also are they open today I do not seem an option to communicate.
on 26-12-2018 14:53
Customer service are open today and also tomorrow. All ways to contact here although there does seem to be an ongoing issue with live chat.:
Alternatively you can call into an O2 store.