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How do I cancel disney plus?

Koszmar
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Disney says to come onto 02 website but there is nothing here to cancel it?
Message 1 of 21
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LymeSimon
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Thank you. Trying to get someone at O2 to ask is near impossible. Your instructions allowed me to cancel.

Message 11 of 21
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Stevo1
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Spot on, thank you!
Message 12 of 21
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Dolomites
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Thank you @MI5  helped me cancel too

Message 13 of 21
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MI5
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You're welcome 😁
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 14 of 21
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Geogy
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Thanks that worked!!

 

Message 15 of 21
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grumpyClare
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I'm trying to cancel Disney but the auto renew button won't turn off. I've tried on a browser and in the MyO2 app. Anyone know what's going on?

Message 16 of 21
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gmarkj
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You need to cancel once you have logged in to your account on o2 @grumpyClare.

Follow the guide already posted for a how to.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 17 of 21
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Bighands
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Did you manage to get answer to your question as I am in exactly the same situation the auto renew just doesnt turn off

Message 18 of 21
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gmarkj
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If it is not working then call customer services and see if they can help @Bighands.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 19 of 21
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Anne3
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Thank you for this. Very helpful!

Message 20 of 21
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