How do I cancel disney plus?

[Koszmar]

Disney says to come onto 02 website but there is nothing here to cancel it?

[MI5 · Accepted solution]

@Koszmar 

Should be able to Manage your Extras in your MyO2 http://www.o2.co.uk/myo2

[Bambino]

@Koszmar That's because this isn't O2. This is a customer community. You can find your answer here: 

https://www.o2.co.uk/help/account-and-billing/extras

[KeefyKK]

You can't cancel until you have had it for 6 months (your trial perid).

[MI5]

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@KeefyKK wrote:

You can't cancel until you have had it for 6 months (your trial perid).

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You can turn off the auto renew option after the first month, but your free trial will continue to be active until the end of the 6 months.

[MI9]

Hello MI5,

Where can I access the auto renew option?

Thanks

[MI5]

@MI9 

Go to your extras in your MyO2 http://www.o2.co.uk/myo2
Click the big + beneath your extra.
Click "Manage"
Click "Turn off auto renew"
You will get an email to confirm.

Guide: Adding and removing O2 Extras  

[MI9]

Thank you MI5. All sorted. 

[MI5]

You're welcome @MI9 

[Kooljee]

Thanks. This helped me as well