Hi

[Abiodun]

How can I return a device

[Bambino · Accepted solution]

@Abiodun See this: Returning your device | Help & Support | O2

[Muttalip]

Hi recently my phone dropped and screen cracked i need help about it thank you 

[Bambino]

@Muttalip Do you have insurance? O2 Insurance | Help & Support | O2

If you don't have insurance with O2, check your homeowner's contents policy if you have one, or check with your bank.

If you have no insurance, a High Street repair shop will have to do, and will probably be expensive, whatever phone you have.