Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Phone call offering 50% discount?

I just had three calls in quick succession, two from a withheld number and one from 020 3695 6738, saying they were calling from o2 and “because of Covid” they wanted to offer me a 50% discount on my bill. Seems like a scam? After I said that, he cal...

Offer for earbuds

I have received an offer to Samsung Galaxy Buds2 Pro for£1. But when I enter the promo code it says it is invalid.

Tracking number not being recognised

My sim was dispatched on 1st of December but my tracking number is not recognised by Royal Mail and there has been no updates as yet, is this normal?

Can't activate Extra (Disney+)

Hi, I've chosen Disney+ as an extra, but it's not possible to activate. When I'm prompted to"click below button to activate your extra" the link redirects to page stating "Oops. We can't find the page you're after

Disney +Activation not working error 404

Disney plus activation not working

Just bought Disney plus as an extra and when I select activate it takes me to a error page 404 help

I have cancelled my subscription with Virgin in July and am still being charged

Hello ,I had received this SIM card when I got my Virgin broad band package . I left the country at the end of July and when cancelling my Virgin subscription I had asked if I need to contact O2 to cancel the SIM card and they told me it would be aut...