Solved: Re: Has My Credit Check Been Accepted?

Anonymous · ‎10-08-2016

Hey guys! Just went on my emails to see if I had been accepted from my new Iphone, went onto my 02 and seen that my order has been completed and a brand new number is there with all thr details about paying each month, does that mean its been accepted? Also, what does completed mean delivery wise? Im picking it up from my local 02 shop and it said it would try and get it delieverd by tomorrow, will it be ready?

Thanks so much in advance, Im useless with this sort of thing and have been declined in the past so can't quite believe it!

MI5 · ‎10-08-2016

Yes, it sounds like you have been accepted.
You will receive another email when phone is ready for collection.
As long as the phone is in stock, it should arrive as promised.
You can always call CS to check on its progress.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎10-08-2016

Yes, it sounds like you have been accepted.
You will receive another email when phone is ready for collection.
As long as the phone is in stock, it should arrive as promised.
You can always call CS to check on its progress.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎10-08-2016

Hi @Anonymous

Yes having all that info generally means you have been accepted. Personally I would give the shop a call before you go to collect to ensure it is actually there

Veritas Numquam Perit

Curr946 · ‎10-08-2016

Yup

Current Phone: Sony Xperia XZ Premium

Toby · ‎10-08-2016

Hi @Anonymous and welcome! Glad to see you've got some good advice here, come back to update us on how you get on

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Anonymous · ‎10-08-2016

It says its completed, but I have no email to say its in store?

jonsie · ‎10-08-2016

Best to call them or the store.

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MI5 · ‎10-08-2016

@Anonymous wrote:

It says its completed, but I have no email to say its in store?

Definitely chase them up - We've heard before of people having to wait a few days, unfortunately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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