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Friends & Family discount

Anonymous
Not applicable

Hi,

 

I have seen the comments by O2 in the community page and it mentions that the f&f discount applies to sim only contracts, as well, so long as the contract is made directly with O2.

I have been with O2 since 2005 (long time!) and I have had f&f discount for a number of years until I decided to go from a full contract to a sim only to allow me to upgrade anytime (with O2) for a new iphone.

I was told, however, that once I swap my full contract for a sim only I will be losing my f&f discount.

This contradicts the information that has been provided in the community that the discount applies to sim only contracts.

I am in the process of finding a new contract and moving to other providers is very tempting as they are making v competitive offers. So, some clarification on the f&f discount and whether it could be added on my account again would benefit my decision making.

 

Thank you,

 

Petrulina

 

Message 1 of 13
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MI5
Level 94: Supreme
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Ok thanks, so that needs adding to the guide then.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 13
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Marjo
Former Staff
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@MI5 wrote:
Ok thanks, so that needs adding to the guide then.

Yes let's do it - I'll send you a PM! slight_smile

Message 12 of 13
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MI5
Level 94: Supreme
  • 151999 Posts
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Registered:
No problem 😊.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 13
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