Evernote: App Discussion and Feedback Thread

[Toby]

Hi guys,

Some of you may have seen the discussion that took place a few days ago about a great app called Evernote.

Well, we're working with the Evernote team to make sure all O2 Pay Monthly, Pay & Go and Business customers get Evernote Premium for 1 year – only on O2!

If you already have it follow the below steps to get it for free and find out how useful it is! 

Now if you need to know how to get it just follow these steps-

1). Visit our microsite at  www.o2.co.uk/perks/evernote-premium

2). Here you can create an account or sign-in to an existing account before upgrading to Premium for free

                                                                                    OR

3). If you already have Evernote downloaded if you log-in using a 3G or 4G data connection then you’ll be routed seamlessly to upgrade to Evernote Premium – this can take up to 24 hours though!

If you have any trouble with this registration do let us know so we can look into this for you 

We've created this community thread so that those of you who have downloaded Evernote can let us know what you think about the features or if you have any questions about it.

Below is some helpful info on setting up:

1. How do I get it?

To get to Evernote premium for free all you need to do is visit our site at (http://www.o2.co.uk/perks/evernote-premium) and follow the steps.

If you have downloaded the Evernote app and access it through a 3G or 4G connection on an Apple or Android device then you will be prompted for a premium upgrade (this can take up to 24 hours). Once prompted just follow the in-app steps and enjoy premium! For PC and Blackberry users please see the below

If customers are using BB or PC they will need to complete their Premium upgrade by using and iPhone, Android, or Windows Phone. They can do this by signing into Evernote on one of these device with their SIM inside using the 3G or 4G data network.

2. Am I eligible?

If you are an O2 UK customer, you are eligible for 12 months free usage of Evernote Premium, valid from the day you register. This includes Pay Monthly, Pay & Go, data-only SIMs (e.g. iPad, Android tablets and O2 Dongle/Mobile Broadband) and Business customers are also eligible. But anyone can create an account, just follow the links!

3. I’ve got an O2 data for my iPad or a Mobile Broadband SIM – am I eligible?

Yes, you’ll need to create an account through (http://www.o2.co.uk/perks/evernote-premium)  and follow the steps. After account creation you will be re-directed to Evernote app where using your data connection you will be able to automatically upgrade to premium.

4. What if my business device is locked?

Please check with the administrator in your organisation, as we don’t have the ability to unlock devices if it’s your company policy.

5. Why isEvernote Premium better than the free version?

With Premium you receive increased data storage so you never have to worry about running out of space again. You can also access everything you store offline, to relieve the stress of trying to find a data connection or to simple allow you to access your data at ease! You can keep track and organise your notes to personalise it to just how you like it. Premium also comes with handwriting recognition and PDF text search so you can find your data by searching a key word. Worried about security? Then add a passcode to your data, only on Premium!

6. What security’s in place to make sure no-one can see my data?

With Evernote Premium, you can put a passcode lock on your notebooks so that nobody can access them but you.

Evernote Premium also offers two-step verification (also known as two-factor authentication), which keeps your account secure even if somebody learns your password. It does this by requesting a 6-digit verification code (delivered via text message) whenever you’re asked to provide your username and password. This will usually only happen when you log into Evernote Web or install it on a new device. This combination of something you know (your password) and something you have (your phone) makes two-step verification a significant security improvement over passwords alone.

7. What happens after the 12 months of free usage?

If you don’t do anything, you’ll be automatically downgraded to the free version of Evernote and you’ll lose access toEvernote Premium features. If you wish to continue your subscription, you can upgrade again through Evernote’s standard subscription process and pay via credit or debit card.

8. Will I incur additional data charges?

No more than with any other app you use.

9. How do I get help?

For any issues downloading, installing or using Evernote apps, please check the support information on Evernote’s site: http://evernote.com/contact/support/

As an Evernote Premium customer you are guaranteed priority treatment if you raise a support inquiry or raise a problem through this site.

[perksie]

@joeob thanks for the link.

[Anonymous]

This isn't working for me - when I input the code that is text to me, nothing happens, I just stay on the same screen. Tried it on the iPhone, iPad and PC and got the same on all of them?

[perksie]

---

@Anonymous wrote:
This isn't working for me - when I input the code that is text to me, nothing happens, I just stay on the same screen. Tried it on the iPhone, iPad and PC and got the same on all of them?

---

Have you tried the support link?

[Anonymous]

Which support link? I have tried o2 online chat, my 'helper' was hopeless, hence asking here.

[perksie]

It's not far away, try item 7 or 11 in page 1 of this thread with the original announcement.

You're helper wasn't helpless at all, you were in the wrong place!

[Anonymous]

Ah:smileysad:

I have to admit to not trying that because I thought Evernote would just refer it back to o2 - after all, it seems to be a problem on the o2 web page that it doesn't forward me on.. Nonetheless, i'll give it a go!

[perksie]

Let us know how you get on.

[Anonymous]

I have a Tesco Mobile Pay Monthly SIM - which runs on the O2 network. So every time I open the Evernote App I'm invited to participate in this offer, which is definitely something I'm very interested in doing.

However, when I press 'Continue' on the Microsite on my phone (on a 3G connection) I get the message 'Not an O2 customer? Join Now...' and the same happens when I go to the site on my PC and enter my mobile number, followed by the code I receive by text.

If I can get this offer, please tell me how to get round this issue. If I can't, I shall be quite annoyed to be honest - why offer it to me in the App if I'm not allowed to participate?

[perksie]

This offer is for O2 customers only?

From the front page of this thread:

Well, we're working with the Evernote team to make sure all O2 Pay Monthly, Pay & Go and Business customers get Evernote Premium for 1 year – only on O2!

[Anonymous]

So why am I offered it on my Tesco Mobile phone, but my husband isn't offered it on the same app but on an Orange phone?

As mentioned above, Tesco mobile is the same network as O2, just with a different branding. Most of my Tesco Mobile Paperwork has O2 on it somewhere as my 'carrier'...and like I say, I get offered this promotion while my Orange-using husband doesn't on the same app, on the same phone (we checked), on the same version of the app.

If I'm excluded as a Tesco customer, fine, but then why offer it to me in the first place?