Email to Mobile: Why has it stopped?

[browni]

I am still an O2 broadband customer and this service has suddenly stopped.

Why?

I still have access to webmail where I can alter the settings for Email to Mobile.

It still doesn't work.

Methinks you have dropped this service without giving any notification to the users of the service.

For a communication company that is shocking.

[perksie]

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@Anonymous wrote:

Is this topic still active? I am getting Service Denied when sending MMS to 30102.

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Are you an O2 Broadband user, otherwise the email service is closed?

[Anonymous]

I have finally, after 16 days, got an answer from O2 (@O2) on Twitter as follows, "Hi *****, apologies for the inconvenience. We can confirm the email to mobile service has been closed. We're working with @SkyHelpTeam".  Worrying that it took them so long and even more worrying that "O2 email to mobile" is still showing on the O2 website as an active service.

[aldaweb]

End of the line for a service that pioneered email to (dumb) phone as Genie.co.uk before being taken over by O2.

[Anonymous]

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@aldaweb wrote:

End of the line for a service that pioneered email to (dumb) phone as Genie.co.uk before being taken over by O2.

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Yeah, the rise of email clients built into phones means that the email to mobile feature is somewhat redundant these days.

[Anonymous]

Change is hard.

[perksie]

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@Anonymous wrote:

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Yeah, the rise of email clients built into phones means that the email to mobile feature is somewhat redundant these days.

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I gave up on Email to Mobile a couple of years ago, as you say it's somewhat redundant.

[browni]

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@Anonymous wrote:

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@aldaweb wrote:

End of the line for a service that pioneered email to (dumb) phone as Genie.co.uk before being taken over by O2.

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Yeah, the rise of email clients built into phones means that the email to mobile feature is somewhat redundant these days.

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Why? Email to mobile is (was) a push service. Having an email client on your phone would require it to regularly check online for new emails rather than get instant(ish) notification of new emails.

[Anonymous]

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@browni wrote:

Why? Email to mobile is (was) a push service. Having an email client on your phone would require it to regularly check online for new emails rather than get instant(ish) notification of new emails.

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Email to mobile didn't allow replying via SMS, it needed an email client anyway for that, and most email clients on phones these days can poll mailboxes and give notifications without too much battery/data drain.

[browni]

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@Anonymous wrote:

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@browni wrote:

Why? Email to mobile is (was) a push service. Having an email client on your phone would require it to regularly check online for new emails rather than get instant(ish) notification of new emails.

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Email to mobile didn't allow replying via SMS, it needed an email client anyway for that, and most email clients on phones these days can poll mailboxes and give notifications without too much battery/data drain.

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"It needed an email client"

That's not hard for somebody with your expereince!

"Data Drain"

Ooft. PAYG punters are charged £1 per day to access up to 50MB

[Anonymous]

browni wrote:

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"It needed an email client"

That's not hard for somebody with your expereince!
 

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My point was that if you need to set up an email client to send (with associated data charges), you might as well just configure it to receive, too.