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Disney+

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Andychina1962
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on ‎16-06-2022 13:37

on ‎16-06-2022 13:37

How can I stop Disney+ they are charging me for something I don't want

 

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Cleoriff
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on ‎16-06-2022 14:27

on ‎16-06-2022 14:27

Hi @Andychina1962 

You can turn off payment yourself if you follow this guide Guide: Adding and removing O2 Extras  

Veritas Numquam Perit

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Cleoriff
Level 94: Supreme
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on ‎16-06-2022 14:27

on ‎16-06-2022 14:27

Hi @Andychina1962 

You can turn off payment yourself if you follow this guide Guide: Adding and removing O2 Extras  

Veritas Numquam Perit

Girl in a jacket
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howie_mcr
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on ‎08-02-2023 19:55

on ‎08-02-2023 19:55

Hi. I recently had to move over to o2 from Virgin mobile. i was offered 3 months free Disney+, which I just started. However, I have been billed for it this month. There is also no way to cancel it. I can't get through to a human being tpo talk about this matter. 1 hour waiting time on the phone.

How do I get a rebate and also get it cancelled?

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MI5
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on ‎08-02-2023 21:28

on ‎08-02-2023 21:28

@howie_mcr 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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