Disney+

[amil707]

How many extras can I add to my account when I join O2?

I have added Prime Video and Disney+ and redeemed both but at the moment I can only manage Prime Video. I don't get any option to cancel for Disney+ subscription. See attached image below. Here I have stopped auto renewel for Prime video but i don't get similar option for Disney+.

I just joined O2 two days ago and if I am not wrong, I get 6 months of free extras but don't know whether i can choose more than one or not.

Please help.

[MI5]

@amil707 

It's one free extra but you can add Disney as a paid subscription.

[Cleoriff]

@amil707 

All info here, including choosing more than one in the FAQ's

https://www.o2.co.uk/help/account-and-billing/extras 

[amil707]

Thanks for the info but how do i cancel Disney+ subscription? I don't see any option to do that in My O2 section.

Please advise.

[MI5]

@amil707 

From your account settings on disney website.

[amil707]

It doesn't let me do anything there. It suggests to go to O2 account. Please see attached image.

[MI5 · Accepted solution]

@amil707 

You'll need to call O2 then Guide: Coronavirus Community Help and Support