Delivery problems

JoannaP · ‎04-05-2020

Hi. From over week I have a problem with o2. I upgraded my concrat and I ordered new phone, And it's disappeared. The order from o2 warehouse was despatched but never received by the UK mail. Can you help me with this please?

MI5 · ‎04-05-2020

@JoannaP

You need to call customer service.

It's o2's responsibility to find your phone.

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

JoannaP · ‎04-05-2020

I called to them tree times in last week and nobody know how to help me with this. Every time they told me than the delivery should be in next day.

MI5 · ‎04-05-2020

We certainly can't help you here, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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