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on ā31-01-2023 17:49
I have been to Germany twice, since I have signed up with O2 and both time I could not use my data at all, the first time I was promised it will be fine for the next upcoming times, and then I went again 2 weeks ago and thinking I would have data, I turned up at the airport and again I had no connection and no way of contacting anyone to pick me up, sat in the airport for over a hour over the phone talking to anyone possible at customer services, I was just passed on from one person the other. again I still had no data, so I was wondering if anyone had this issue and if I should get a new sim, as everything works fine when Iām in the UK and I have an iPhone.
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on ā31-01-2023 18:01
You need to change your data apn to mobile.o2.co.uk when abroad or call O2 and ask them to enable iData on your account.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on ā31-01-2023 18:01
You need to change your data apn to mobile.o2.co.uk when abroad or call O2 and ask them to enable iData on your account.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

