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Crippled O2 Travel Data

darrengf
Level 28: Ingenious
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So I just wanted to give you feedback on my recent visit to Spain today and tell you on how much o2 have truly crippled data usage.

 

So as you know you are supposed to be able to use 50 Mb before they start to slow you down and class 100Mb fair use age before they cripple you more.

 

Well now I have proof that it's utter rubbishy and they cripple you from the world go and I'm going to complain to both o2 and offcom ( if o2 don't be honest ) as it's misleading and I'm sick of them not doing anything.

 

so findings in Spain (Barcelona) today and also out in the country side too.

 

O2 sim with o2 Travel

From switching the sim on I got

0.35mbs up

0.34mbs down

113ms ping 

this was the same from 0mb usage until 60mb usage.

 

after 60mb usage I now get

0.10mbs down

0.11mbs up

289ms ping

I've manage to use 71.5mb all day.

 

I also have 3 more sims from different networks and they were all tried on same networks and same times.

 

BT Mobile: 4G and 3G no problems.

speeds were Above 4Mbs and ping was 110-119.  I ran out of data though for further testing.

 

Three sim: 3G only

wosrt I got was 1.48mbs down and 1.34mbs up. Ping 119

best I got was 4.59mbs down and 1.32mbs up. Ping 141

 

But the best sim of all was Tescos

lowest speed I got all day was 1.31mbs down and 0.36 mbs up. Ping 146

best 9.36mbs down and 3.59mbs up. Ping 110.

 

tescos in the city was great, never failed and speeds superb,  lowest speed was recorded in the middle of the mountain Prynees which I thought was still respectable. 

 

also I had a full day in France on Monday that we drove for 12 hours from north to south. (I was the passenger) and Tescos sim was again the best. Never missed a beat, I was able to stream YouTube, download apps, update and so on.  Speeds were about 5-8 mbs up and 1-3mbs down.

 

o2 have absolutely ruined o2 travel in what they have done and when you speak to them they Blaim is on the network which you are using saying it's them that causes the slow speed which is utter bull crap.  

 

Sorry for the rant, but why can't o2 just be honest and then I could accept this,

 

just tell us it's throttled or let us use up to 100MB before you throttle it.  

 

Also so to let you know

 

it took 20mins to send 1 picture via what's app at 70Mbs before it was taking 30 seconds to 2 mins.  Also iMessage pics failed

 

 

Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.

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adamtemp64
Level 66: Unequalled
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@jonsie Agreed !!!

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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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gindygoo
Level 25: Hard Hitter
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I know this isn't quite on topic, but has anyone got any ideas of data in NZ? I'm thinking it's not even going to be worth trying to use it?

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jonsie
Level 94: Supreme
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Definitely not to be used @£6.00/MB through O2. Wifi or a local sim if the phone is unlocked is the best option depending how long you are there.

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