Credit Rating - Mortgage!!

[Andyb5140]

Hi all,

I hope everyone is keeping safe and well.

I am having a problem that by the looks of it plenty in the past have had. 

I am trying to get a mortgage sorted but O2 have placed a default on my credit score. 

Need this sorted asap any help would be much appreciated. 

Thank you,

Andy

[MI5]

@Andyb5140 

You need to email Credit file referrals:

creditfilereferrals@telefonica.com

[Bambino]

@Andyb5140 You need to contact the Credit File Referrals Team. Unfortunately, this is not a speedy process.

creditfilereferrals@telefonica.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865

[Andyb5140]

Hi guys,

Already done. Also been on the phone on numerous occasions.

Thanks for your help anyway

[MI5]

@Andyb5140 

You're looking at around 10 working days for a response to your email, depending on current workload and restrictions bought about by Covid working practices.

If you also send a private message to @Martin-O2 he may be able to get you looked at sooner.

[Andyb5140]

@MI5 will do, thank you.

Andy