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Level 1: Joiner
Posts: 3
Registered: ‎05-07-2019

Credit File Refferals

Waiting for a response from Credit file Refferals. How long does it take for them to acknowledge the email sent?? Sent a email 3 days ago for some advice and not heard anything back so unsure whether they got it or looking into it. I sent a email on advice of 02 customer service sent it twice but just don't know where I stand. I need it looking into has its affecting mine and my partner family home plans! please please please help with letting me know when they should get back to me has they don't have a contact number just email

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Posts: 108,569
Topics: 561
Solutions: 14,391
Registered: ‎04-04-2012

Re: Credit File Refferals

@Alana_788 

Anything up to 10 working days but I'll ask if @EmilieT can do anything to help?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 3
Registered: ‎05-07-2019

Re: Credit File Refferals

That be brilliant if someone can get back to me to help me out. @MI5 @EmilieT
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Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Credit File Refferals

Thanks for the mention @MI5 thumbsup

 

@Alana_788 I'll see what I can do, but first I'll send you a Private Message to get a few more details slight smile

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Level 18: Posting pro
Posts: 1,114
Registered: ‎22-04-2017

Re: Credit File Refferals

Bloody out of stone best describe O2 referrals lol
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Level 1: Joiner
Posts: 3
Registered: ‎05-07-2019

Re: Credit File Refferals

Have you had problems with them? They are hard to get hold of espesh with no actual contact number and just email to speak.