on 05-07-2019 10:39
Waiting for a response from Credit file Refferals. How long does it take for them to acknowledge the email sent?? Sent a email 3 days ago for some advice and not heard anything back so unsure whether they got it or looking into it. I sent a email on advice of 02 customer service sent it twice but just don't know where I stand. I need it looking into has its affecting mine and my partner family home plans! please please please help with letting me know when they should get back to me has they don't have a contact number just email
on 05-07-2019 10:58
Anything up to 10 working days but I'll ask if @EmilieT can do anything to help?
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 05-07-2019 11:46
Thanks for the mention @MI5
@Alana_788 I'll see what I can do, but first I'll send you a Private Message to get a few more details
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