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Contact email to cancel

Contact_number
Level 1: Joiner
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on ‎03-05-2024 09:15

on ‎03-05-2024 09:15

Hi I would like to cancel my O2 number but no longer have the sim to be able to call to cancel. How do I cancel my account?

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pgn
Level 77: Grand Master
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on ‎03-05-2024 09:36

on ‎03-05-2024 09:36

Guide: Cancelling Your Contract has the ways, otherwise Guide: How to find help & contact O2 @Contact_number - good luck!

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


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MI5
Level 94: Supreme
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on ‎03-05-2024 09:53

on ‎03-05-2024 09:53

@Contact_number 

Report the sim lost and O2 will send you a new one.

You can then use the cancellation process.

Guide: Lost or Stolen O2 Device? - How to Report it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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