Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

MI5 by Level 94: Supreme
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 15 replies
  • 1 kudos

Cheating customers ?

iPhone 13 pro max Sierra blue 1t ordered immediately lines opened. Given confirmation order after long telephone call process. Only to receive another notice about the confirmation order to say not available. Why waste my time taking orders and not b...

Owho by Level 1: Joiner
  • 1 replies
  • 0 kudos

One Time Passcodes - No Longer Being Received

From today one-time passcodes are no longer being received from two different sources. I have redirected them to my wife's phone and they came through fine. It seems to be only my phone which has been restarted. Other text messages are being received...

GG6 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Why do O2 Lie

I have been an O2 customer for over 20 years, not only that I have my partner and children with O2 as well. I would class this as a loyal customer, I have been due an upgrade so recently call about the new Iphone 13 Pro Max 1 TB. I did stress I am lo...

Day by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Airplane mode changes the time

Good morning I am currently out of the country and notice that when I turn on flight mode it changes the time on my phone by one hour. Can anyone tell me how to stop this happening? TIA

Resolved! Log in

Hi it wont let me log in to pay bills also it keep saying i have no network so i cant get the code even i put my number in

Pcakes by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Try to set up 02 open but o2 email not getting through

I work for the nhs.i am trying to set up o2 open. The set up has been accepted, i just need to respond to o2’s email sent to my nhs email, Unfortunately i think the nhs mail server is blocking the emails.is there a way round this?thanksBill

Bill75 by Level 1: Joiner
  • 1 replies
  • 0 kudos