Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Netflix

I pay for Netflix via o2 but am also being billed by Netflix from my bank account. How do I resolve this?

Resolved! Disney +

How can i cancel Disney plus

Resolved! Bill -iTunes

According to my bill I have paid for iTunes at price £33.99 . I was not aware of this -what can I do about it ?

Resolved! Bolt on

I am in Argentina. What bolt on do I need to use my phone?

Delivered an iPad l never ordered. Cannot contact O2 fraud department,

I am with EE. Before Christmas l was delivered an iPad from O2 which l never ordered. I rang immediately and was told keep it in its box and the matter will be referred to the fraud department. I am, and still are, worried that my identity has been s...

Urgent advice on deceased family member bill please

Hello, I am writing to please ask for advice about multiple bills and a threatening Debt Recovery letter received from O2, with regards to my mother-in-law who has been dead since June 2023.We were all under the impression that she was on a SIM-only ...

Resolved! Duplicate Amazon account

I have inadvertently created two Amazon accounts for Prime. The Prime linked to my O2 isn’t the correct one so I need it deleted and the correct one added

Resolved! Thinking of moving to another provider

I am thinking of moving to another network/provider.1/ Will there be any costs for me to cancel my existing contract2/ How do I go about it Thanks Brian Lindsay

O2 switch up confusion

Hello all , I have o2 switch up as confirmed by live chat and 2 different o2 stores , I went into one of those stores today to try and switch up! , got to the checkout and it was not showing up to allow the worker to trade it in , he was confused by ...

Resolved! Cancel an extra Prime Video

Hello all. I have tried online to cancel an extra I do not require anymore (as I subscribe to it on a full package elsewhere). Prime Video extra (I already have full prime membership). I have tried to follow the guidelines someone else provided. (Go ...

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