Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 88714 Views
  • 147 replies
  • 25 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 8252 Views
  • 15 replies
  • 1 kudos

Resolved! returns policy and website access

Anyone else have the the same problem I have had to complain in the end I purchased a phone for my daughter and got the wrong one . I wished to return the phone but there is no way of accessing the returns form on the 02 website you can find the form...

Danny10 by Level 1: Joiner
  • 98 Views
  • 2 replies
  • 0 kudos

Resolved! Google pixel £100 cash back recycling

I’ve been trying to recycle my old phone following the purchase of my Google pixel but when I put in my order number to claim the cash back, it’s saying it’s not valid. Any suggestions please?

KP5 by Level 1: Joiner
  • 101 Views
  • 1 replies
  • 0 kudos

Resolved! Cashback

I have recently bought a new phone from 02 with £100 cashback as part of the deal. How do I claim this? I cant find anything about this on the website. Thanks in advance

Matt125 by Level 1: Joiner
  • 85 Views
  • 1 replies
  • 0 kudos

Resolved! Disney +

My activation link for the 3 months free Disney+ is not working - it’s is leading me to no where……

DG68 by Level 1: Joiner
  • 88 Views
  • 2 replies
  • 0 kudos

Resolved! problems logging in to MyO2

Hi, I've been getting problems with the "My O2" webpage for many months now, since about April I believe. Basically, as soon as I login, it does so, but immediately brings up an "Oops - sorry, something appears to have gone wrong" message. (but it is...

Anonymous by Not applicable
  • 3456 Views
  • 6 replies
  • 0 kudos