Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 160266 Views
  • 147 replies
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O2 - WiFi Extra not working on TfL

I have an Android phone bought from O2 UK. I have an O2 UK SIM card on contract. I don't think the SIM is correctly provisioned. On the London Underground, I see the network "Wifi Extra" which is "Available via O2". When I try to connect to Wifi Extr...

edent by Level 1: Joiner
  • 3675 Views
  • 14 replies
  • 1 kudos

Resolved! Airtime rewards

I’ve been using airtime rewards for around a year with no issues but when I put my mobile number in now I’m getting a message “The number you have entered is not a valid O2 phone number”. I have checked I am inserting the correct number.

Anne63 by Level 1: Joiner
  • 488 Views
  • 1 replies
  • 0 kudos