Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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No updates

I updated my plan and bought a new iPhone 15, I put down £550 which has been taken out of my account, I received the contract email but haven’t heard anything else and should have got the phone delivered yesterday

Ellaf by Level 1: Joiner
  • 347 Views
  • 1 replies
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Bills

I need copies of my Bills dating back to March 2022 for VAT purposes.

Elephant by Level 1: Joiner
  • 314 Views
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Someone help

This might be a long one so bare with me..I took a new contract out with o2 in Feb and got the samsung 24 ultra, great phone but didn't realise after speaking to someone on the phone to apply my NHS discount that I'd taken out a 48 month contract (I'...

Carlsberg by Level 1: Joiner
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No internet connection

I have a strong internet and my phone is connected but all of the aps say "No internet connection". I didn't notice this until I ran out of data for this month and now cannot connect to the internet until this is topped up next month, as I don't want...

Susie2161 by Level 1: Joiner
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Resolved! insurance claim

I have insurance on this phone and i dropped it yesterday and the whole back of the phone is cracked. Am I able to claim back via insurance?

julie29 by Level 1: Joiner
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Resolved! Apple Watch

Hi,I have 2 phones on my account. One for son. I want to buy an O2 Apple Watch as a gift for him. It’s asking me which number I want to link the watch to in the account. If I choose my number ( so he doesn’t get a purchase or delivery report, it’s a ...

Kate009 by Level 1: Joiner
  • 891 Views
  • 4 replies
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Resolved! Wrongly charged for Amazon Prime

I've been charged for Amazon Prime, even though I cancelled well in advance of the expiration date, and even though I didn't get another month after the trial period ended. ??

WhiteLeaf by Level 1: Joiner
  • 460 Views
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Resolved! Aura

Hi to get on to the 02 community through my phone I have to type it in through Aura can't find the 02 community throught the app any more or am I doing something wrong

Pipstop78 by Level 11: Motivator
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