Has anybody got any experience of changing their name on contract when you've got married etc? I am due an upgrade and can't at the moment because the name on my car phone warehouse account, o2 account and bank account don't match. I have easily changed my name at car phone warehouse and bank but o2 are sending me in circles. I printed the form out from the website and sent it with a copy of marriage certificate to email address shown (businessTOo...) I asked a week, sent an email enquiring what was happening and heard nothing. I asked on the online chart and they said it would be down first thing Monday morning. On Monday I had an email from them with a list of irrelevant questions not at all linked to changing a name on an account. I emailed go ask for confirmation that the questions had to be answered but no response. The second person on chat said I had to post the firms that I'd emailed.
What I want to know is how do I quickly and easily change my account to my married name? Cancelling the contract takes 30 days so would like something quicker than that otherwise I'll cancel the account altogether.
Thank you
