Changing from one network to o2

[Kidda]

how long does it take for my old number to go to my new sim

(vodafone to O2)

Ive been waiting since last thrusday and everytime I call 202 i get cut off as the automated service wont let you speak to a human

Getting a bit fed up and need this changed

[MI5]

@Kidda 

Send the form again from here https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number 

You will receive a text back with a changeover date when accepted by O2.

[Cleoriff]

@Kidda 

Ports don't happen at the weekend

If you need to contact O2, all details in this guide. Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 0344 809 0202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

[Kidda]

thank you

But that link does not work 

Error 404

Looks Like Y0u're Lost

Thats what i get when i click on it 

[Cleoriff]

---

@Kidda wrote:

thank you

But that link does not work 

Error 404

Looks Like Y0u're Lost

Thats what i get when i click on it 

---

Try this https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number 

[MI5 · Accepted solution]

Works OK for me @Kidda 

https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

[Kidda]

thank you that helps

[MI5]

You're welcome and good luck

[Cleoriff]

Your first one didn't work for me either @MI5 ..which is why I posted again for @Kidda 

[MI5]

Both work for me OK thanks