Cashback

Mark7 · ‎07-03-2020

How do I claim cashback, I have no letter or leaflet, no info at all on how to do this?

MI5 · ‎07-03-2020

You need to contact the retailer, ie mobiles direct or whoever you purchased from.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎08-03-2020

@Mark7 Any information regarding cashback would be in the Terms & Conditions of the contract you agreed to.

I DO NOT WORK FOR O2

pgn · ‎08-03-2020

@Bambino wrote:
@Mark7 Any information regarding cashback would be in the Terms & Conditions of the contract you agreed to.

And would have been explained to you, @Mark7, when you signed-up for the contract, eg sending a copy of your 6th, 9th, 12th, 15th and 18th bills, showing you had not changed tariff, to a claim website.

Payment would be made, if all still met the conditions for the cashback, to the bank account used to open the account/contract.

Details on the bill (account owner and address) need to match those given when the contract was taken out, usually.

Good luck !

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