Can’t Check Out Basket

Chlo1 · ‎03-06-2021

Hi,

I’m trying to upgrade my Apple Watch and get to the point of filling my basket but then there is no way to check out! This isn’t the first time it’s happened, it happens on both the My O2 app and on the website. Please help?

Thanks

madasaf1sh · ‎03-06-2021

@Chlo1

Have you cleared your cookies and temporary internet files from you browser and also do the same on your mobile.

Also try another browser such as Edge, Firefox or Opera

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

LukasB · ‎04-06-2021

Hey @Chlo1 did this work or do you still have issues with this?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

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