This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

Can’t Check Out Basket

Chlo1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎03-06-2021 10:11

on ‎03-06-2021 10:11

Hi,

I’m trying to upgrade my Apple Watch and get to the point of filling my basket but then there is no way to check out! This isn’t the first time it’s happened, it happens on both the My O2 app and on the website. Please help?

Thanks
Message 1 of 3
2,030 Views
0 Kudos
2 REPLIES 2

madasaf1sh
Level 78: King of Kings
  • 12563 Posts
  • 80 Topics
  • 3299 Solutions
Registered:

on ‎03-06-2021 10:42

on ‎03-06-2021 10:42

@Chlo1

Have you cleared your cookies and temporary internet files from you browser and also do the same on your mobile.

Also try another browser such as Edge, Firefox or Opera
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
2,019 Views
0 Kudos

LukasB
Former Staff
In response to madasaf1sh
  • 1791 Posts
  • 177 Topics
  • 4 Solutions
Registered:

on ‎04-06-2021 12:45

on ‎04-06-2021 12:45

Hey @Chlo1 did this work or do you still have issues with this?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
1,997 Views
0 Kudos
Top Kudoed Authors
View All
Top